Frequently Asked Questions
Video, Cine Film, Audio, DVD, Slides & Photos to Digital
Find answers to common questions about digitising and preserving your precious memories.
Video, Cine Film, Audio, DVD, Slides & Photos to Digital
Find answers to common questions about digitising and preserving your precious memories.
The time required depends on the number and duration of your tapes. Typically, 1–10 video tapes, each approximately 2–4 hours long, can be converted within 1–3 working days. Turnaround time may vary depending on our current workload.
Yes! Your video files can be edited on both Windows and Mac using any video editing software. You can also easily share or upload your files to your preferred platforms.
Yes, we can convert video from all major formats, including NTSC (USA), PAL (South Africa and Europe), and SECAM.
Yes. We offer professional repair and splicing services for broken or snapped video tapes, allowing your precious footage to be digitised and preserved whenever possible.
Yes. We offer professional cleaning for video tapes affected by mould and debris. Where possible, the tapes are carefully cleaned before digitisation to help recover and preserve your recordings.
Yes. All your original video tapes and cine films are safely returned to you after the digitisation process.
Transfer time depends on the number and size of your cine film reels. Typically, cine film transfers take approximately 1–5 working days. Turnaround time may vary depending on our current workload.
Yes. We inspect your cine films before transfer and can repair or splice broken film where necessary before digitisation.
Yes. We carefully examine your cine films before transfer and clean or repair them where necessary to prepare them for high-quality digital conversion.
Yes. We offer a convenient collection and delivery service. We can arrange collection of your tapes, films, discs, slides or photographs and safely return your originals together with your digital files.
Your digital files can be supplied on a USB flash drive or external hard drive. We can also upload your files to Google Drive, providing you with a secure link for easy online viewing, downloading and sharing.